Boost Productivity with Gmail Integration in Chrome’s Side Panel
The Gmail integration is now accessible directly from Chrome’s side panel, enhancing productivity for sales representatives and service professionals. This feature keeps the integration easily available as users navigate through their emails, calendars, and other web pages.
Where It’s Available
This feature is designed for users working in Salesforce Lightning Experience. It’s supported across multiple editions, including Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer editions of Sales Cloud, Service Cloud, and Lightning Platform.
How It Works
Salesforce users with Gmail integration enabled can access it through the Chrome side panel. The onboarding process begins as soon as the integration is launched, making it easy to set up and start using.
Key Features of the Chrome Side Panel Integration
- Always Accessible:
The side panel remains visible regardless of the browser tab you’re on, ensuring that key tools are always at your fingertips. - Streamlined Navigation:
The side panel features a dedicated menu for quick access to essential options and, if applicable, Einstein Copilot, Salesforce’s AI assistant for enhanced guidance and insights. - Flexible Workflow Options:
Prefer the original embedded Gmail integration? Users can switch back anytime by selecting “Switch back to embedded mode” from the side panel menu.
Why It Matters
The integration in Chrome’s side panel offers a more streamlined and efficient way to manage communications and tasks. By keeping the Salesforce Gmail integration accessible across your browser, you can multitask without losing sight of critical information.
